Refund Policy

West Coast Collection by Bravo

 

We want you to love every piece you purchase. If something isn’t right, we’re here to help.

 

 

Eligibility

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• Returns are accepted within 14 days of delivery.

• Items must be unused, unworn, unwashed, and in original condition with all tags attached.

• Final-sale items, undergarments, and personalized products cannot be returned.

 

 

 

How to Start a Return

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To initiate a return, email us at [your support email] with your order number and the item(s) you wish to return.

Once your return is approved, we will provide return instructions and the return address.

 

 

Return Shipping Costs

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• Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

• Original shipping fees are non-refundable.

 

 

 

Refunds

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• Once we receive and inspect your return, your refund will be issued to your original payment method.

• Please allow 3–7 business days for the refund to appear on your statement.

 

 

 

Exchanges

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If you’d like to exchange an item, please reach out to us. Exchanges are subject to product availability.

 

 

Damaged or Incorrect Items

 

If your order arrives damaged or incorrect, email us within 3 days of delivery, and we’ll make it right.